Q & A 問題

About shop

How will the goods be shipped after purchase?

General merchandise - store to store or mailed.

Specific products - Since this product is a high-end product, we will use face-to-face acceptance for complete confirmation by the customer. Customers who have this need please also leave your information and we will contact you immediately

How can I contact you if I want to know about the instrument?

1. "Home" -> Add LINE friends (@236ccbfd) -> Serve you immediately

2. "Home" -> "Contact" page -> Reply to you immediately after receiving the email

3. "Home" -> Yellow "Contact" in the lower right corner -> Serve you immediately

Do you provide an invoice?

1000 yuan or less/item - All products will be provided with receipt service

1000 yuan or more/item - Invoice service is provided for goods

How do I track my order?

Under 1000 yuan/item - A notification will be sent after the item is shipped.

*It is recommended to join the official website. We will provide you with the items and shipping information in the form of pictures to facilitate tracking.

Over 1000 yuan/item - We will contact you and deliver the goods after accepting the order

About product

Is there any warranty for this product?

Under 1000 yuan - one year warranty.

1,000 NTD and above - Determined based on the content of each product description.

The warranty scope is based on abnormal failures that occur during normal use.

2. How can I contact you if I want to know about the 　instrument?

Please contact us via email, LINE official website, etc., and provide us with the LOT number of the outer packaging, and we will serve you personally.

Mail aclskill240301@gmail.com

ACLSKILL official website: @236ccbfd

ACLSKILL official website: yellow "Connect" in the lower right corner

How can I get information about products?

1. ACLSKILL website -> Products -> There is a brief introduction

2. ACLSKILL website -> User Manual -> Product related information

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